Frequently Asked Questions... and answers.
Q: How long has Arc been in business?
Arc was founded in 1990. We have over twenty years of experience.
Q: Where is Arc based?
Arc is based in southwest London. We have a map if you are visiting
Q: What can Arc do for my business?
Arc can deliver on time and on budget, and we deliver systems that customers like
using. Because Arc gets to know our customers personally and because our success
is demonstrated by the level of repeat business that we have.
Arc is made of very experienced IT specialists with track records of delivering
systems at the highest level in the industry.
Arc is nimble and actually delivers. The team is made up of people who broke away
from large consultancies and IT companies to get things done, and to get them done
to benefit the customer.
Q: Does Arc offshore development?
No we do not. Arc is a boutique company and we control all aspects of development.
Q: Does Arc have experience of handling confidential projects?
Absolutely. Key members of the management team have worked in secure government
environments, are experienced in processes like JSP 440 and hold security clearance.
Arc currently handles complex business data for large commercial organisations and
very personal data from the education sector.
Q: Does Arc partner with other suppliers?
Yes, Arc is genuinely happy to do this. Many clients already have suppliers dealing
with other areas of their IT or perhaps tasks like graphic design. Arc is used to
this type of arrangement and it has worked well for us.
Q: Do you hold any ISO certificates?
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No, Arc has withdrawn from ISO registration as we found it unsuitable for software
development. The company follows other frameworks more suited to successful software
development and management. In terms of government registrations, Arc is registered
Information Commissioners Office (ICO) for Data Protection.